Head of Operations
Jodie Farnell has over a decade of successful experience navigating through various roles, demonstrating adaptability, commitment to excellence and overseeing critical areas including the Contact centre, Unsecured litigation team, Two Administration teams, and field services.
Her career encompass strategic change and growth initiatives, risk management, service level management, financial planning, and quality control and assurance. Jodie is passionate about driving operational excellence and fostering a collaborative environment where teams can thrive.