We believe we are the only business in our markets to be a registered Lending Standards Board firm – which is very highly regarded in the industry.

We also have full FCA authorisation comprising permission to administer mortgage contracts, debt collecting and debt administration.

An ISO 9001:2008 accredited business demands a diligent Compliance Team, and our team works relentlessly to ensure it provides the ultimate customer experience that satisfies the requirements of the FCA and our own quality expectations. 

Ascent is also regulated and authorised by the Solicitors Regulation Authority (SRA) and was one of the first major law firms to obtain an Alternative Business Structure licence from the SRA.

As a member of the Credit Services Association (CSA), we adhere to their Code of Practice. For many years now, we have achieved accreditation under the CSA’s Collector Accreditation Initiative, which drives improvements of industry standards and knowledge within our industry, evidencing that we instil industry knowledge and values at every level within the business.