Archives: <span>Team Members</span>

Head of Operations Jodie Farnell has over a decade of successful experience navigating through various roles, demonstrating adaptability, commitment to excellence and overseeing critical…

Head of Risk and Compliance Cathryn Kenny is an experienced and passionate Risk and Compliance Manager in the financial services industry. Specialising in regulatory…

Head of Customer Experience Carl Whitney is a passionate authentic leader with over 14 years experience within the fast paced Retail Banking collections and…

Chief Operating Officer Hayley Owen has successfully led and managed end-to-end debt collection activity for both call centre and back-office activity (across geographic locations,…

Director of Client Relationship and Strategic Management   Adele Lomas has over 24 years of experience in the industry and has continued to demonstrated…

Client Relationship Manager Dave has worked in financial services for over 30 years. After starting his career with a major UK banking institution, Dave…

Specialist Areas: Litigation, dispute resolution and legislative requirements Mark is an experienced lawyer and is a well-known expert in debt collection and recovery. He…

Head of Litigation Shilpi Jairath is an experienced litigator with varied experience of dealing with contractual recoveries subject to consumer or commercial contracts, based…