Ascent fully compliant with the extended Senior Managers & Certification Regime
Today (9th December) marks the extension of the Senior Managers & Certification Regime (SMCR) to cover all FCA regulated firms, and Ascent is fully compliant…
Category: <span>Corporate</span>
Working in partnership with clients – what works well
Our General Manager David Whittaker talks about what makes a good partnership between client and outsourcer. From a client’s point of view, having a…
Expert Briefing: What does the new version of the Debt & Mental Health Evidence Form mean for us?
Our Chief Compliance Officer, Glen Walker, talks about the recent changes to the Debt & Mental Health Evidence Form. A new version of the Debt…
Expert Briefing: Motor Update – Santander Consumer (UK) Plc v Creighton (Scotland)
The Sheriff Appeal Court has made an important ruling which will be of interest to all motor finance lenders with customers in Scotland. In…
Expert Briefing: Understanding how you grow in a business makes a better business
Our Head of Continuous Improvement, Robert Talbot, talks about the value of a good job description. At Ascent, we are committed to continuous improvement, and…
Over-forbearance: can lenders be too lenient?
Our Head of Secured Services, Shilpi Jairath, discusses the issue of over-forbearance. For customers in temporary or short-term financial difficulty, forbearance (literally meaning “holding back”)…